Managed Services
Pricing

It covers a defined scope written into the contract: the systems under monitoring, the patching cadence, backup verification, an agreed number of support hours, and incident response within agreed hours. Anything outside that — new features, redesigns, migrations, a third-party integration you decide to add — is quoted separately so the retainer does not quietly become an unlimited promise. We would rather have an argument about scope on day one than every month afterwards.