Privacy Policy

1. Data Controller

The data controller responsible for the processing of your personal data is PakSoft, Yozgat, Turkey.

For any privacy-related questions or requests you can reach us at paksoft3@gmail.com or by phone at +90 552 567 71 64.

2. Personal Data We Collect

We collect the following categories of personal data:

Contact form data: when you submit our contact or project-request forms we collect your name, email address, phone number and the content of your message.

Communication data: information you provide when you contact us by email, phone or messaging channels.

Usage data: technical information collected automatically when you visit our website, such as IP address, browser type, device information, pages visited, referral source and interaction events (e.g. clicks and scrolls).

Cookie and pixel data: identifiers set by cookies and similar technologies, as described in Section 4 and in our Cookie Policy.

3. Purposes and Legal Bases of Processing

We process your personal data for the following purposes:

Responding to inquiries: data submitted through our contact forms is stored and used to respond to your request, prepare quotes and communicate about potential or ongoing projects (legal basis: performance of a contract or steps prior to a contract; legitimate interest).

Operating the website: ensuring the website functions securely and reliably (legal basis: legitimate interest).

Analytics: understanding how visitors use our website so we can improve content and user experience (legal basis: your consent).

Marketing and advertising: measuring the effectiveness of our advertising campaigns and showing relevant ads on third-party platforms (legal basis: your consent).

Legal compliance: fulfilling obligations under Turkish law and other applicable legislation (legal basis: legal obligation).

4. Cookies and Tracking Pixels

Our website uses cookies and similar tracking technologies in three categories:

Necessary cookies: required for the basic operation of the site, such as remembering your language preference and your cookie-consent choices.

Analytics cookies: Google Analytics 4 and session-analysis tools such as Microsoft Clarity or Hotjar (where active) help us understand site usage in aggregate.

Marketing pixels: Google Ads, Meta (Facebook) Pixel, LinkedIn Insight Tag and TikTok Pixel may be used to measure ad performance and build advertising audiences.

Analytics and marketing technologies are only activated after you give consent through our cookie banner. You can change or withdraw your consent at any time. For full details, including cookie names and lifetimes, please see our Cookie Policy.

5. Third-Party Processors and Data Sharing

We do not sell your personal data. We share data only with service providers that help us operate our website and marketing, acting as data processors or independent controllers:

Google LLC — Google Analytics 4 and Google Ads (analytics and advertising measurement).

Meta Platforms, Inc. — Meta/Facebook Pixel (advertising measurement and audiences).

LinkedIn Corporation — LinkedIn Insight Tag (B2B advertising measurement).

TikTok Technology Limited — TikTok Pixel (advertising measurement).

Vercel Inc. — website hosting and infrastructure.

These providers may process data in countries outside Turkey and the European Economic Area. Where required, transfers are protected by appropriate safeguards such as standard contractual clauses and, under KVKK, your explicit consent where applicable.

6. Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy:

Contact form and inquiry data is retained for up to 3 years after our last communication, unless a longer period is required for an ongoing contract or by law.

Analytics data is retained according to the retention settings of the respective tool (typically 2 to 26 months).

Cookie lifetimes are listed in our Cookie Policy.

When data is no longer needed it is deleted, destroyed or anonymized in accordance with KVKK and GDPR requirements.

7. Your Rights under KVKK and GDPR

Under Article 11 of the KVKK and Articles 15–21 of the GDPR you have the right to:

learn whether your personal data is processed and request information about that processing (right of access);

request correction of incomplete or inaccurate data (right to rectification);

request deletion or destruction of your data when the conditions in the law are met (right to erasure);

object to processing, including processing based on legitimate interests and processing for direct marketing (right to object);

request restriction of processing and, under the GDPR, receive your data in a portable format (right to data portability);

withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;

lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu) or, for EU residents, with your local supervisory authority.

8. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. These measures include encrypted connections (HTTPS/TLS), access controls, and hosting on reputable infrastructure providers. No method of transmission over the internet is completely secure, but we work continuously to protect your information.

9. Children’s Privacy

Our website and services are directed at businesses and adult individuals. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy and Contact

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows the latest revision. Significant changes will be announced on our website.

To exercise your rights or ask questions about this policy, contact us at:

PakSoft — Yozgat, Turkey Email: paksoft3@gmail.com Phone: +90 552 567 71 64 Website: https://www.paksofts.com