Question 1

Can this connect to Notion and Google Drive?

Accepted Answer

Yes, we build secure API connectors that synchronize documents from Notion, Google Drive, Microsoft OneDrive, and local network folders automatically.

Question 2

How does it handle document permissions?

Accepted Answer

We integrate search queries with your identity provider (like Okta or Active Directory), filtering vector search results at retrieval time so users only see authorized files.

Question 3

What happens when a document is updated?

Accepted Answer

We set up webhook listeners and scheduled crawlers. When a document is modified, the system automatically extracts the new text, updates its vector embedding, and refreshes the database index.

Question 4

Does it support multiple languages?

Accepted Answer

Yes, our embedding models are multilingual. An employee can ask a question in German and retrieve answers sourced from English or Turkish documentation automatically.

Question 5

Can it index scanned invoices or PDFs?

Accepted Answer

Yes, we integrate OCR technology to extract clean text from scanned images, hand-written notes, and older PDFs before embedding and indexing.

Question 6

Is the search secure from public LLM models?

Accepted Answer

Absolutely. Your data is housed in private vector databases, and we route LLM calls through secure enterprise APIs that guarantee your data is never used for training.

Question 7

How do we know what employees are searching for?

Accepted Answer

We build a search analytics dashboard showing popular queries, search satisfaction rates, and 'failed' queries where no relevant documents were found, helping you locate documentation gaps.

Question 8

What is the typical setup time for this system?

Accepted Answer

A custom enterprise knowledge base integration with 3 to 4 major connectors and role-based permissions typically takes 6 to 8 weeks from discovery to production launch.

How can we help?

Knowledge Base AI
FAQ

Helpful
information

Getting Started

Timeline

Pricing

Support

Still have questions?

Knowledge Base AIFAQ

Helpfulinformation